本文目錄
presidential suit(PS)總統(tǒng)套房
1、賓館，招待所住房標(biāo)準(zhǔn)及經(jīng)濟(jì)間兩種。
標(biāo)準(zhǔn)間指：2-3張床，有獨(dú)立衛(wèi)生間，有地毯，彩電，電話，風(fēng)扇（或分體空調(diào)）；
經(jīng)濟(jì)間指：4-6人間（或高低鋪）集體浴室,一般黑白電視。標(biāo)準(zhǔn)間與經(jīng)濟(jì)間最大的區(qū)別在于有無衛(wèi)生間。
有標(biāo)準(zhǔn)間，單人床（大床）套房，豪華套房，總統(tǒng)套房房內(nèi)有獨(dú)立衛(wèi)生間，地毯，彩電，電話，中央空調(diào)，小冰箱等。
酒店客房常用英語-喚醒服務(wù)Wake-up Call Service.
A：客房服務(wù)，我能為您做些什么嗎？
A: Room service, can I help you?
B：我們早要去紐約，因此我想讓你們明天早上叫醒我。
B: I’m going to Newyork early tomorrow morning. So I would like
to request an early morning call.
A：沒問題，那么您想讓我們明天早上什么時(shí)候叫醒您？
A: No problem, at what time would you like us to call you
B: At 6 sharp tomorrow morning, please.
B：請用電話叫醒，我不想吵醒鄰居。
B: By phone, please. I don’t want to disturb my neighbors.
A：好的，那么我們明早6點(diǎn)叫醒您。
A: OK. So we will wake you up at 6:00 tomorrow morning.
A: Hello, I would like to check in, please.
B: Do you have a reservation with us?
A：是的，我在你們酒店預(yù)訂了今晚的房間。
A: Yes, I booked a room here for tonight.
B: May I have your name, please?
B: May I see your passport, please?
B: We have Room 001 reserved for you.
B: Would you mind filling in his form, please?
B：請您在上面簽上您的姓名，好嗎？
B: Could you sign your name here, please?
A: Will that be all right, sir?
B：好了，祝您在我們酒店過得愉快。
B: Yes, I hope you’ll enjoy your stay in our hotel.
1、Good morning(afternoon, evening), sir(madam)
早上（下午、晚上）好，先生（夫人）。
4、Welcome to our hotel(restaurant, shop).
歡迎到我潛齬藎ú吞?⑸痰輳├礎(chǔ)?
5、Wish you a most pleasant stay in our hotel.
6、I hope you will enjoy your stay with us.
希望您在我們賓館過得愉快。（客人剛?cè)氲陼r(shí)）
I hope you are enjoying your stay with us.
希望您在我們賓館過得愉快。（客人在飯店逗留期間）
I hope you have enjoyed your stay with us.
希望您在我們賓館過得愉快。（客人離店時(shí)）
8、**hotel, front desk. Can I help you?
9、Sorry, I’ve dialed the wrong number.
10、May I speak to your general manager?
11、Sorry, he is not in at the moment.
Would you like to leave a message?
20、Thank you for your advice(information, help)
26、Thank you for staying in our hotel.
29、I’m sorry,It’s my fault.
30、Sorry to have kept you waiting.
38、Is there anything I can do for you?
42、It’s on the second(third) floor.
Where is the washroom(restroom, elevator)?
請問盥洗室（休息室、電梯）在哪兒？
45、It’s in the lobby near the main entrance.
46、It’s in the basement at the end of the corridor.
49、Please don’t leave anything behind.
57、Goodbye and thank you for coming.
58、Goodbye and hope to see you again.
60、Wish you a pleasant journey! Good luck!
2、May I know your name and room number?
您能告訴我您的名字與房間號(hào)嗎？
4、Please pay at the cashier’s desk over there.
6、Housekeeping.May I come in?
7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.
請把要洗的東西放在浴室門后的洗衣袋中。
8、I hope I’m not disturbing you.
9、One moment,madam. I’ll bring them to you right away.
10、I’ll send for an electrician( doctor,……)
11、Sit down, please.Here is the menu.
12、What would you like to have,coffee or tea?
13、Would you like to have any wine with you dinner?
7:00a.m.to 9:00a.m.for breakfast.
11:30a.m.to1: 30p.m.for lunch.
6:30p.m.to 8:30p.m.for dinner.
15、Here is the bill. Please sign it.
1、What kind of rooms(foods) would you like to have?
您需要什么樣的房間（吃什么樣的菜）？
2、Here is a brochure of our hotel and tariff.
這是介紹我們飯店的小冊子和價(jià)目表。
3、We’ll give you a 10%(ten percent) discount.
4、We’ll offer tour guides complimentary breakfasts.
7、May I present you a litter souvenir?
8、Let’s drink to our friendship!
9、Let me propose a toast to the health of our guests!
11、How do you like Chinese food?
12、What do you think of our service?
13、Thank you for your comments(compliment, suggestions).
謝謝您給我們提的意見（贊揚(yáng)、建議）。
14、I’m afraid it’s against the hotel’s regulations.
15、In our hotel we don’t accept tips.
It’s our pleasure to serve our guests well.
我們?yōu)槟転榭腿朔?wù)好而感到高興。
16、I’m afraid you’ll have to pay for thedamage.
17、Thank you for telling us about it.
I’ll look into the mater right away.
18、Iassure you it wont happen again.
19、Please don’t worry,sir(madam)
I’;; send someone up to your room right away.
20、I can’t guarantee anything,but I’ll try my best.
22、How do you like this fashion(color,size,design)?
您喜歡這種款式（顏色、尺寸、圖案）嗎？
23、The extra large size of this color is out of stock.
24、They are altogether 175(one hundred and seventy-five) yuan.
You may pay in cash or with credit card.
25、You have made a good choice, you have very good taste.
can't put somebody through接不通
second floor(英)三樓，(美)二樓
staircase, stairs, stairway樓梯
sitting-room, living-room起居室
cold and hot water taps冷熱自來水龍頭
sprinkle-nozzle,(shower) nozzle噴頭
toilet, lavatory, washroom衛(wèi)生間
water closet, W.C.廁所；抽水馬桶
toilet roll, toilet paper衛(wèi)生紙
opal bulb, opaque bulb乳白燈泡
sitting-room, living-room起居室
cold and hot water taps冷熱自來水龍頭
sprinkle-nozzle,(shower) nozzle噴頭
toilet, lavatory, washroom衛(wèi)生間
water closet, W.C.廁所；抽水馬桶
toilet roll, toilet paper衛(wèi)生紙
opal bulb, opaque bulb乳白燈泡
Be careful when using the bath.使用此浴室時(shí)小心。
Booking made through most travel agents.可通過各地旅游代理商定票。
Centrally located overlooking a park with free parking.市區(qū)中心，緊靠公園，免費(fèi)停車。
Cleanliness and comfort assured.保證干凈舒適。
Conference facilities.會(huì)議設(shè)施
Easy access to… Close to city center.緊靠市中心，去……交通便利，。
Equipped and furnished to a high standard.家具配備高檔，設(shè)施配備精良。
Extremely well equipped.設(shè)施配備精良。
Friendly family guest house near city center and railway station.家庭式客房，緊靠市中心和火車站。
Full central heating with house provided hot water 24 hours中央暖氣系統(tǒng)，房間24小時(shí)提供熱水。
Fully centrally heated.中央暖氣全部開放。
Indoor swimming pool室內(nèi)游泳池
Night porter on duty.夜間有行李搬運(yùn)服務(wù)生。
Price according to season and size of flat.價(jià)格按季節(jié)和公寓大小而定。
Reduced rates for elderly.老人優(yōu)惠
Shave pins in all bedrooms所有臥室備有刮臉刀/脫發(fā)器插頭
Stay a minimum of 3 nights and receive 1 extra night free.最少住三晚，另外免費(fèi)一晚。
Tea/coffee making facility in all bedrooms.所有臥室有沏茶和煮咖啡的條件。
This offer is available for all stays to 31 October 2003.對截至2003年10月31日的住宿實(shí)行優(yōu)惠。
Warm, friendly service in a comfortable home.熱情友好的服務(wù)，舒適溫馨的家。
盡享陽光下熾熱的服務(wù)… Soak up the most Sizzling service under the sun…
快樂的貴賓 be a happy executive at Yuda
貴賓房人民幣988.00元凈價(jià) Only RMB 988.00 Net for Executive Club Room
實(shí)用面積48.6-56.8平方米 Room Area of 48.6-56.8sqm
貴賓酒廊的所有特權(quán) Privileges of Executive Club Lounge
快速登記入住及快速退房 Express Check-in& Express Check-out
免費(fèi)使用貴賓酒廊私人包間 Free Usage of the Lounge Private Room
免費(fèi)1小時(shí)使用貴賓會(huì)議室 One Hour Free Usage of the Lounge Meeting Room
貴賓酒廊的免費(fèi)下午茶 Complimentary High Tea at the Lounge
歡迎水果籃 Welcome Fruit Basket
樂彼思特西餐廳的自助早餐 Daily Buffet Breakfast at Le Bistroq
蘇格蘭酒吧歡迎飲料券 Welcome Drink Coupon at Scott's Bar
一大瓶礦泉水 One big Bottle of Mineral Water
貴賓夜床服務(wù)及晚安贈(zèng)品 Turndown Service and Souvenir of Executive Club
延長退房至下午三點(diǎn) Late Check-out Till 3:00pm
免費(fèi)機(jī)場奔馳巴士接機(jī) Free Airport Pick-up by Benz Coaster(需提前預(yù)訂)(Prior Reservation Required)
免費(fèi)使用健身設(shè)施(設(shè)施有限) Free Use of Gym( Limited Facilities)
以上房價(jià)已含15%的服務(wù)費(fèi) Above rate is inclusive of 15% surcharge.
上述房價(jià)對單/雙人居住均有效，有效期至2001年8月31日 Above rate is valid until August 31, 2001
